Production Kit Support
Need help with Production Kit? You're in the right place.
Contact Us
The fastest way to reach us is by email. We read every message and typically respond within 1–2 business days.
When you write in, it helps to include:Your device and OS version (e.g., iPhone 15 on iOS 18, or MacBook Air on macOS)The tool you were using (Budget Buddy, Call Sheet Generator, etc.)A short description of what happened, and a screenshot if you have one
Frequently Asked Questions
What is Production Kit? Production Kit is an all-in-one production-management app for film, television, and commercial teams — budgets, call sheets, scripts, releases, invoices, and crew contacts in one app for iPhone, iPad, and Mac.
Is there a free version? Yes. The Games and Trivia section is free for everyone, with no account required. The production tools are available through a subscription, and every plan starts with a 2-week free trial.
What do the subscription tiers include?
Creative Genius — Script Writer and Whiteboard
Working Pro — adds Rate Calculator, Payment Tracker, Invoice Generator, Child Labor Laws, and Contact List
Release Master — adds Release Central and legal templates
The Whole Package — adds Budget Buddy, Production Central, chart of accounts, and the call sheet generatorEach tier includes everything in the tiers below it.
How do I manage or cancel my subscription? Subscriptions are managed through your Apple Account, not inside the app. On your device: Settings → tap your name → Subscriptions → Production Kit. You can also open Settings → View Plans inside the app and tap Manage Subscription. Your free trial converts to a paid subscription unless you cancel at least 24 hours before it ends.
How do I restore a subscription on a new device? Open the app, go to Settings → View Plans, and tap
Restore Purchases. Make sure you're signed in with the same Apple Account you used to subscribe.
Does my data sync across devices? Yes. Your work syncs across iPhone, iPad, and Mac automatically through iCloud, using your device's Apple Account. Make sure iCloud is enabled on each device.
What happens to my files if I downgrade my plan? You keep read-only access to the files you already created — you can view and export them, but you'll need the appropriate plan to make further edits.
Do I need a Google account? No. Google Drive is optional. If you connect it, Production Kit can save production files to your own Google Drive; the app only accesses files it creates or that you open with it. iCloud sync does not require Google.
Can I share a production with my team? Yes. Projects, budgets, and production reports can be shared with others through iCloud. A production report shared with you can be filled in even without a subscription, so crew can complete a report the producer sent them.
How do I import an existing budget? In Budget Buddy, choose "Import a Budget." Production Kit supports Showbiz, Movie Magic, and Hot Budget files (.mbb) as well as CSV.
Privacy
Read how Production Kit handles your data in our Privacy Policy.
Production Kit is developed by Midnight Drive-In LLC.